1. How do I contact the Resource Center?
You can email RIDEResourceCenter@ride.ri.gov, submit tickets using our Feedback Form, or schedule a virtual appointment through our Online Scheduler.
2. Who is the RRC available to?
We support all Rhode Island district and school personnel involved in data collection, submission, and reporting. We primarily coordinate with data managers, but if you need support in these areas, let us know.
3. What RIDE data collections do you currently support?
We primarily offer resources and trainings around: Student Attendance, Educator Attendance, Program (including the Distance Learning Module), Teacher-Course-Student (TCS), Career and Technical Education (CTE), Individualized Learning Plan (ILP), Grade Earned, and Work Based Learning (WBL). Support for other RIDE data collections is available upon request.
4. What data processing features do you currently support?
We offer support around: Automated Data Transfer (ADT), Student Information System (SIS), and the U.S. Department of Education's Civil Rights Data Collection (CRDC) reporting. Support for other data processing features is available upon request.
5. Does the RRC plan to expand into other RIDE data collections or data processing areas?
Yes! Contact us to let us know how we can assist you in the future.
6. What types of supports do you offer?
We currently offer downloadable resources on data collection and their specifications, a data quality dashboard, individual appointments and group trainings.
7. How do I request additional resources or support?
If you can't find what you're looking for, simply contact us!
8. How do I submit a ticket, e.g., such as a broken link or resource that is unable to be downloaded?
If you are having technical issues with this website or any of its functionality, let us known using our Feedback Form.
9. When can I schedule a virtual appointment?
Anytime, by request! To schedule a virtual appointment, use our Online Scheduler. We'll do our best to meet your preferences.